Technical Support

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Email: techsupport@follettice.com

Emergency after-hours technical support
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Showing 1 - 64 Results

Service Manual

Cleaning instructions for Maestro ice machines

Form# 2835
|
Revision Date: 2/1/13

Installation and parts manual

Form# 205448R06
|
Revision Date: 7/1/22

Video

How to disconnect/reconnect self-sealing liquid and suction fittings on Horizon Elite ice machines

How to clean Follett Horizon Elite series ice machines

How to complete the installation checklist for Horizon Elite ice machines

How to diagnose a low water error on Horizon and Horizon Elite ice machines

How to install a Micro Chewblet ice kit on a Horizon Elite ice machine

Meaning of indicator lights on Horizon Elite series PC board

Installation, Operation and Service

Installation, operation and service manual

Form# 01083237R03
|
Revision Date: 2/1/21

Installation manual

Form# 208799
|
Revision Date: 3/1/12

Operation, service and parts manual for models above service number 5022501

Form# 207654R01
|
Revision Date: 12/1/12

Installation, operation and service manual for Maestro Plus undercounter ice machine bin with R290 refrigerant

Form# 01473883R00
|
Revision Date: 1/1/24

Installation Guide

Installation Instructions

Installation instructions for R425A/W-S and MCD425A/W-S ice machines

Form# 01069905R00
|
Revision Date: 9/1/14

Installation instructions - Sleep Cycle kit for top Mount applications

Form# 01478577R01
|
Revision Date: 2/1/23

Instructions for installing Maestro Plus P425, EP425A/W or CP425A/W ice machine module into Symphony FB, CT, CI dispensers

Form# 01033687R04
|
Revision Date: 9/1/17

Warranty

Warranty information for Horizon Elite, Maestro Plus, Ice Manager, and Tempo ice machines

Revision Date: 9/1/19

SDS - MSDS

SDS sheet for SafeCLEAN Plus liquid

Revision Date: 1/10/14

SDS sheet for SafeCLEAN Plus powder

Revision Date: 10/22/13

SDS sheet for SafeCLEAN powder

Revision Date: 10/22/14

SDS sheet for Nu-Calgon IMS-III sanitizer

Revision Date: 5/1/17

Seismic Information

Seismic anchorage for Maestro MCD400 on slope front 425 bin, slab floor

Form# 3130
|
Revision Date: 1/17/05

Technical Bulletin

Technical bulletin - Maestro lower bearing installation

Form# 008
|
Revision Date: 11/1/13

Technical Bulletin - Maestro control board update

Form# 007
|
Revision Date: 11/1/13

User Guide