Service Training Live Webinars

Live, online technical training conducted by Ernie Tarof, Digital Training Manager for Follett's Healthcare Division. Ernie has forty-two years of refrigeration experience (twenty-nine with Follett) and trains hospital technicians and factory authorized service providers on proper Follett icemaker, dispenser, refrigerator and freezer service and maintenance procedures. He also responds to unusual service issues, making site visits and developing corrective actions. Ernie has worked in roles of technical support, technical writing, service procedures, new product development and service parts structuring.

After registering, you will receive a confirmation email containing information about joining the webinar.

Click here to download a PDF schedule for Symphony Plus dispensers and Refrigeration webinars (Series 1, Series 2 and Series 3).

Click here to download a PDF schedule for Symphony dispensers webinars (Series 4)

Series 1
Completed
Series 2
Completed
Series 3      
Apr 4, 2023 10 am ET Servicing Symphony Plus Dispensers - Electrical System Register
Apr 4, 2023 1 pm ET Servicing Symphony Plus Dispensers - Drive System Register
Apr 5, 2023 10 am ET Preventive Maintenance for Symphony Plus Dispensers - Water Systems Register
Apr 5, 2023 1 pm ET Preventive Maintenance for Symphony Plus Dispensers Register

The following series covers Symphony dispensers manufactured between June 2001 and October 2014. It does NOT cover Symphony Plus dispensers currently in production. 

Series 4      
May 2, 2023 10 am ET Follett Symphony Dispensers - Water Systems Register
May 2, 2023 1 pm ET Preventive Maintenance for Symphony Dispensers Register
May 3, 2023 10 am ET Servicing Symphony Dispensers - Electrical System Register