Technical Support

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Showing 1 - 55 Results

SDS - MSDS

SDS-Nu-Calgon IMS-III Sanitizer

SDS sheet for Nu-Calgon IMS-III sanitizer

Revision Date: 5/1/17

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SDS-SafeCLEAN Plus (liquid)

SDS sheet for SafeCLEAN Plus liquid

Revision Date: 1/10/14

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SDS-SafeCLEAN Plus (powder)

SDS sheet for SafeCLEAN Plus powder

Revision Date: 10/22/13

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SDS-SafeCLEAN (powder)

SDS sheet for SafeCLEAN powder

Revision Date: 10/22/14

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Installation Guide

Symphony Plus 25 and 50 Series Ice and Water Dispensers 25FB425A/W, 50FB425A/W Installation Guide

Installation guide for 25 Series and 50 Series freestanding ice and water dispensers

Form# 01033661R05

Revision Date: 5/1/18

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Symphony Plus 110 Series Ice and Water Dispensers 110CT425A/W, 110FB425A/W Installation Guide

Installation guide for Symphony Plus 110 Series countertop and freestanding ice and water dispensers

Form# 01033729R05

Revision Date: 5/1/18

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Symphony Plus 414 Series R290 230 V Ice and Water Dispensers Installation

Installation guide

Form# 01518968R03

Revision Date: 6/1/23

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Symphony Plus 12 Series Ice and Water Dispensers C/E12CI425A Installation Guide

Installation guide

Form# 01083880R04

Revision Date: 11/1/19

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Symphony Plus 414 Series R290 230 V Ice and Water Dispensers Installation (Polish)

Installation guide (Polish)

Form# 01556505R04

Revision Date: 12/1/23

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Symphony Plus 25 and 50 Series Ice and Water Dispensers C/E25CI425A, C/E50CI425A

Installation guide

Form# 01083872R03

Revision Date: 11/1/19

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Symphony Plus 12 Series Ice and Water Dispensers 12CI425A, 12HI425A Installation Guide

Installation guide for Symphony Plus 12 Series ice and water dispensers

Form# 01033653R07

Revision Date: 5/1/18

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Symphony Plus 25 and 50 Series Ice and Water Dispensers 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A Installation Guide

Installation guide for Symphony Plus 25 Series and 50 Series countertop and wall mount ice and water dispensers

Form# 01033679R07

Revision Date: 5/1/18

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Video

Symphony Plus/Maestro Plus fill/purge solenoid replacement

How to replace the fill/purge solenoid on Follett Maestro Plus 425 series ice machine

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Symphony Plus and Maestro Plus evaporator and bearing inspection

How to inspect the evaporator and bearing on Follett Maestro Plus 425 series ice machine

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Symphony Plus and Maestro Plus control board replacement

How to replace the control board on Follett Maestro Plus 425 series ice machine

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Symphony Plus and Maestro Plus Water Feed and Drain Lines

How to replace water feed and drain lines on Follett Maestro Plus 425 series ice machine

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Symphony Plus Cleaning, Descaling and Sanitizing

Instructional video demonstrating the procedure for cleaning, descaling and sanitizing Symphony Plus ice and water dispenser.

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Symphony Plus optional base stand with factory installed water filter

Convenient filter bracket mounting system allows for easy access to filter cartridges

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Symphony Plus and Maestro Plus fan/motor replacement

How to replace the fan and fan motor on Follett Maestro Plus 425 series ice machine

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Installation, Operation and Service

Symphony Plus 25 and 50 Series Ice and Water Dispensers 25FB425A/W, 50FB425A/W after serial number L78614

Operation and service manual for models after serial number L78614

Form# 01234616R05

Revision Date: 6/1/23

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Symphony Plus 25CR/HR/FB and 50CR/HR/FB Series Ice and Water Dispensers below serial number K39864

Installation, operation and service manual for CR, HR, and FB models below serial number K39864

Form# 01033661R04

Revision Date: 4/1/17

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Symphony Plus™ 110 Series Ice and Water Dispensers 110CT425A/W, 110FB425A/W above serial number L78614

Operation and service manual for models above serial number L78614

Form# 01234632R05

Revision Date: 6/1/23

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Symphony Plus 12 Series Ice and Water Dispensers 230 V 50 Hz, 220 V 60 Hz serial numbers K39863 to L90815

Operation and service manual for models with serial numbers K39863 to L90815

Form# 01234665R03

Revision Date: 2/1/20

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Symphony Plus 25CI/HI and 50CI/HI Series Ice and Water Dispensers below serial number K39864

Installation, operation and service manual for models below serial number K39864

Form# 01033679R06

Revision Date: 9/1/17

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Symphony Plus 12 Series Ice and Water Dispensers 230 V 50 Hz, 220 V 60 Hz after serial number L90815

Operation and service manual for models above serial number L90815

Form# 01234665R07

Revision Date: 5/1/22

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Symphony Plus 12 Series Ice and Water Dispensers 12CI425A, 12HI425A serial numbers K39864 to L78614

Installation, operation and service manual for models with serial numbers K39864 to L78614

Form# 01234608R06

Revision Date: 3/1/20

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Symphony Plus 110 Series Ice and Water Dispensers below serial number K39864

Installation, operation and service manual for models below serial number K39864

Form# 01033729R04

Revision Date: 4/1/17

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Symphony Plus 25 and 50 Series Ice and Water Dispensers C/E25CI425A, C/E50CI425A serial numbers above L90016

Installation, operation and service manual for models above serial number L90016

Form# 01234657R06

Revision Date: 5/1/22

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Symphony Plus 25 and 50 Series Ice and Water Dispensers 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A serial number above K39864 to L78614

Installation, operation and service manual for models with serial numbers from K39864 to L78614

Form# 01234624R04

Revision Date: 7/1/19

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Symphony Plus 25 and 50 Series Ice and Water Dispensers C/E25CI425A, C/E50CI425A serial numbers above L90016

Installation, operation and service manual for models above serial number L90016

Form# 01234657R06

Revision Date: 5/1/22

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Symphony Plus™ 110 Series Ice and Water Dispensers 110CT425A/W, 110FB425A/W serial numbers K39864 to L78614

Operation and service manual for models with serial numbers K39864 to L78614

Form# 01234632R00

Revision Date: 6/1/18

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Symphony Plus 25 and 50 Series Ice and Water Dispensers 25FB425A/W, 50FB425A/W serial numbers K39864 to L78614

Operation and service manual for models with serial numbers K39864 to L78614

Form# 01234616R01

Revision Date: 8/1/18

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Symphony 25 and 50 Series CT/CT/HT/HR/FB Ice & Water Dispensers

Installation, operation and service manual

Form# 208596R14

Revision Date: 6/1/15

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Symphony Plus 12 Series Ice and Water Dispensers R290, 230 V 50 Hz

Operation and Service manual for Symphony Plus 12 Series dispensers, R290 refrigerant, 230 V /50 Hz

Form# 01540772R01

Revision Date: 12/1/23

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Symphony Plus 25 and 50 Series Ice and Water Dispensers C/E25CI425A, C/E50CI425A serial numbers K39863 to L90016

Installation, operation and service manual for models with serial numbers K39863 to L90016

Form# 01234657R02

Revision Date: 3/1/19

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Symphony Plus 12 Series Ice and Water Dispensers 230 V 50 Hz, 220 V 60 Hz serial number below K39864

Operation and service manual for models below serial number K39864

Form# 01083880R02

Revision Date: 9/1/17

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Symphony Plus 25 and 50 Series Ice and Water Dispensers C/E25CI425A, C/E50CI425A serial numbers K39863 to L90016

Installation, operation and service manual for models with serial numbers K39863 to L90016

Form# 01234657R02

Revision Date: 3/1/19

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Symphony Plus 25 and 50 Series Ice and Water Dispensers C/E25CI425A, C/E50CI425A serial number below K39864

Installation, operation and service manual for models below serial number K39864

Form# 01083872R01

Revision Date: 9/1/17

View Document download

Symphony Plus 12 Series Ice and Water Dispensers 12CI425A, 12HI425A serial number after L78614

Installation, operation and service manual for models after serial number L78614

Form# 01234608R13

Revision Date: 6/1/23

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Symphony Plus 12 Series Ice and Water Dispensers, serial number below K39864

Operation and service manual for models below serial number K39864

Form# 01033653R06

Revision Date: 9/1/18

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Symphony Plus 25 and 50 Series Ice and Water Dispensers 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A serial number above L78614

Installation, operation and service manual for models with serial numbers above L78614

Form# 01234624R12

Revision Date: 6/1/23

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Seismic Information

Symphony Plus 25/50FB425A/W Series, Freestanding Seismic Information

Seismic anchorage for Symphony Plus Symphony Plus 25/50FB425A/W Series freestanding ice and water dispensers

Form# 6575

Revision Date: 6/10/14

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Symphony Plus 110CT/CR/CM425A/W Series Countertop Seismic Information

Seismic anchorage for Symphony Plus 110CT425A/W, 110CR425A/W, and 110CM425A/W ice and water dispensers

Form# 6565

Revision Date: 6/1/14

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Symphony Plus 12CI425A Series, Countertop Seismic Information

Seismic anchorage for Symphony Plus 12CI425A ice and water dispensers

Form# 6580

Revision Date: 5/1/14

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Symphony Plus 25/50HI425A/W, 25/50HR425A/W Series Countertop Seismic Information

Seismic anchorage for Symphony Plus 25HI425A/W, 25HR425A/W, 50HI425A/W, and 50HR425A/W ice and water dispensers

Form# 6590

Revision Date: 5/1/14

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Symphony Plus 25/50CI/CR425A Series Countertop Seismic Information

Seismic anchorage for Symphony Plus 25CI425A/W, 25CR425/A/W, 50CI425A/W, and 50CR425A/W ice and water dispensers

Form# 6605

Revision Date: 5/1/14

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Symphony Plus 25/50CI425A/W w/Base Stand Seismic Information

Seismic anchorage for 25CI425A/W and 50CI425A/W ice and water dispensers with base stand accessory, slab floor

Form# 6595

Revision Date: 6/1/14

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Symphony Plus 110FB425A/W Series Freestanding Seismic Information

Seismic anchorage for Symphony Plus 110FB425A/W ice and water dispensers

Form# 6570

Revision Date: 6/12/14

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Symphony Plus 12CI425A Series, Dispenser with Base Stand Seismic Information

Seismic anchorage for Symphony Plus 12CI425A ice and water dispenser with base stand

Form# 6540

Revision Date: 4/24/14

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Symphony Plus 12HI425A Series, Wall Mount Seismic Information

Seismic anchorage for Symphony Plus 12HI425A ice and water dispensers

Form# 6585

Revision Date: 5/9/14

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Installation Instructions

Symphony Plus 12 Series Dual Drain Kit

Dual drain kit installation instructions for 12 Series countertop models (p/n 01213701)

Form# 01294446R00

Revision Date: 5/1/19

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Symphony Plus 25 and 50 Series Dual Drain Kit

Dual drain kit installation instructions for Symphony Plus 25 and 50 series countertop models (p/n 01213693)

Form# 01294453R00

Revision Date: 5/1/19

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Pressurized Water Sanitizing Kit Instructions (Follett filtration system)

Instructions for Follett FL4S filtration systems

Form# 01089564

Revision Date: 7/1/15

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Pressurized Water Sanitizing Kit Instructions (no Follett filtration system)

Instructions for dispensers that do not use a Follett filtration system

Form# 01089820

Revision Date: 7/1/15

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Warranty

Ice and Water Dispenser Warranty - USA and Canada

Warranty information for end users within United States and Canada

Revision Date: 9/1/19

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Technical Support

Select a product below to view technical documentation and videos

Primary tabs

Use the selections to filter results or type in the search field

SDS - MSDS

Installation Guide

Video

Installation, Operation and Service

Seismic Information

Installation Instructions

Warranty